IP Telephony Market: By Product Type (Hardware, Software, Services), By Enterprise Size (Large Enterprise and Small & Medium Enterprises), By Connectivity (Wired and Wireless), By End User (Corporate, Government, Residential, and Others), and Geography  

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IP Telephony Market size was valued at USD 2,980.96 million in 2023 and is poised to grow at a significant CAGR of 14.1% from 2024-2030. IP telephony (Internet Protocol telephony) is a general term for technologies, products, and services that use the Internet Protocol's packet-switched connections to support voice calling, voicemail, video calling, video conferencing, faxing, and instant messaging (IM). Previously, these communications have been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). IP telephony works by converting voice calls, faxes, and other information into digital signals. These digital signals travel through IP networks, such as the internet, as data packets, using IP packet-switched connections.

Voice features within IP Enterprise Size are referred to as voice over IP (VoIP). The low cost of IP service and cost-effective method will boost the global IP Telephony market growth at a significant rate. The rise in urban population, the adoption of smart communication, the increased rate of data transmission over the internet, growing communication, the higher number of e-commerce industries, and the dependency of enterprises on web-based solutions and services are the major drivers in the global IP telephony market growth. Moreover, the growing demand for mobile library telephony is driving the global adoption rate. The global key players are influencing the global IP Telephony market trend through innovations and contributions to efficient call management and reduced call costs. However, lack of internet speed, bad connections in some areas, and various lags in net connections may hamper the global IP Telephony market growth. Geographically, North America held a major market share in 2021 and is expected to dominate the global market in the forecasted years. 

Ip Telephony Market Key Developments:
  • In Mar 2022, Broadvoice, a provider of unified communications, hosted voice, and SIP trunking services, received a 2022 Internet Telephony Product of the Year Award.

Ip Telephony Market Summary

Study Period

2024 - 2030

Base Year

2023

CAGR

14.1%

Largest Market

Asia Pacific

Fastest Growing Market

North America
IP Telephony Market Dynamics

The low cost of IP Telephony services is driving the global market growth. IP telephony systems are less expensive than traditional services. IP telephony solutions do not require any extra infrastructure except an existing internet connection. It may increase communication cost-effectively. Along with that modernization, the transmission of data over the internet, communication, internet connectivity, installation, and configuration processes are boosting the global market growth. The contribution and investment of global key players in the IP telephony market are positively influencing the market to efficient call management and reduced call costs. Hence, it will be a major factor in the global market in the upcoming years.

Key Features of the Reports

  • The IP telephony market report provides granular level information about the market size, regional market share, historic market (2019-2023), and forecast (2024-2030)
  • The report covers in-detail insights about the competitor's overview, company share analysis, key market developments, and their key strategies
  • The report outlines drivers, restraints, unmet needs, and trends that are currently affecting the market
  • The report tracks recent innovations, key developments, and start-up details that are actively working in the market
  • The report provides a plethora of information about market entry strategies, regulatory framework, and reimbursement scenario

Ip Telephony Market Segmentation

By Product Type
  • Hardware
  • Software
  • Services
By Connectivity
  • Wired
  • Wireless
By End User
  • Corporate
  • Government
  • Residential
  • Others

Frequently Asked Questions

The IP Telephony market size is valued at USD 2,980.96 million in 2023.

The IP Telephony market is poised to grow at a significant CAGR of 14.1% from 2024 to 2030.

The leading players in the global IP Telephony market are Ascom Holding AG, Avaya Inc., Cisco Systems, Inc., Gigaset Communications, LG Electronics Inc., Mitel Networks Corporation, Panasonic Corporation, Polycom Inc., Yealink Inc., NEC Corporation, Dialpad, Freshworks, Intermedia.net, Broadvoice, and Pure IP.

Historic years considered for the market study are 2017 through 2021, 2021 is considered as the base year for market estimation and Seven years forecast presented from 2022 – 2028.

1. Executive Summary
2. Global IP Telephony Market Introduction
2.1. Global IP Telephony Market Taxonomy
2.2. Global IP Telephony Market Definitions
2.2.1. By Product Type
2.2.2. By Enterprise Size
2.2.3. By Connectivity
2.2.4. By End User
2.2.5. By Region
3. Global IP Telephony Market Dynamics
3.1. Drivers
3.2. Restraints
3.3. Opportunities/Unmet Needs of the Market
3.4. Trends
3.5. Global IP Telephony Market Dynamic Factors - Impact Analysis
3.6. Global IP Telephony Market Competition Landscape
3.7. Epidemiology
4. Global IP Telephony Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030
4.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
4.2. Year-over-Year (Y-o-Y) Growth Analysis (%)
4.3. Market Opportunity Analysis
5. Global IP Telephony Market, By Product Type, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
5.1. Hardware
5.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
5.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
5.1.3. Market Opportunity Analysis
5.2. Software
5.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
5.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
5.2.3. Market Opportunity Analysis
5.3. Services
5.3.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
5.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
5.3.3. Market Opportunity Analysis
6. Global IP Telephony Market, By Enterprise Size, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
6.1. Large Enterprise
6.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
6.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
6.1.3. Market Opportunity Analysis
6.2. Small & Medium Enterprises
6.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
6.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
6.2.3. Market Opportunity Analysis
7. Global IP Telephony Market, By Connectivity, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
7.1. Wired
7.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
7.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.1.3. Market Opportunity Analysis
7.2. Wireless
7.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
7.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.2.3. Market Opportunity Analysis
8. Global IP Telephony Market, By End User, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
8.1. Corporate
8.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
8.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.1.3. Market Opportunity Analysis
8.2. Government
8.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
8.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.2.3. Market Opportunity Analysis
8.3. Residential
8.3.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
8.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.3.3. Market Opportunity Analysis
8.4. Others
8.4.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
8.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.4.3. Market Opportunity Analysis
9. Global IP Telephony Market Forecast, By Region, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
9.1. North America
9.1.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
9.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.1.3. Market Opportunity Analysis
9.2. Europe
9.2.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
9.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.2.3. Market Opportunity Analysis
9.3. Asia-Pacific
9.3.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
9.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.3.3. Market Opportunity Analysis
9.4. Latin America
9.4.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
9.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.4.3. Market Opportunity Analysis
9.5. Middle East and Africa
9.5.1. Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
9.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
9.5.3. Market Opportunity Analysis
9.6. Global IP Telephony Market - Opportunity Analysis Index, By Product Type, By Enterprise Size, By Connectivity, By End User, and Region, 2024 - 2030
10. North America IP Telephony Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
10.1. Product Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
10.1.1. Hardware
10.1.2. Software
10.1.3. Services
10.2. Enterprise Size Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
10.2.1. Large Enterprise
10.2.2. Small & Medium Enterprises
10.3. Connectivity Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
10.3.1. Wired
10.3.2. Wireless
10.4. End User Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
10.4.1. Corporate
10.4.2. Government
10.4.3. Residential
10.4.4. Others
10.5. Country Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
10.5.1. USA
10.5.2. Canada
10.6. North America IP Telephony Market - Opportunity Analysis Index, By Product Type, By Enterprise Size, By Connectivity, By End User, and Country, 2024 - 2030
10.7. North America IP Telephony Market Dynamics Trends
11. Europe IP Telephony Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
11.1. Product Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
11.1.1. Hardware
11.1.2. Software
11.1.3. Services
11.2. Enterprise Size Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
11.2.1. Large Enterprise
11.2.2. Small & Medium Enterprises
11.3. Connectivity Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
11.3.1. Wired
11.3.2. Wireless
11.4. End User Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
11.4.1. Corporate
11.4.2. Government
11.4.3. Residential
11.4.4. Others
11.5. Country Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
11.5.1. Germany
11.5.2. UK
11.5.3. France
11.5.4. Spain
11.5.5. Italy
11.5.6. Rest of Europe
11.6. Europe IP Telephony Market - Opportunity Analysis Index, By Product Type, By Enterprise Size, By Connectivity, By End User, and Country, 2024 - 2030
11.7. Europe IP Telephony Market Dynamics Trends
12. Asia-Pacific IP Telephony Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
12.1. Product Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
12.1.1. Hardware
12.1.2. Software
12.1.3. Services
12.2. Enterprise Size Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
12.2.1. Large Enterprise
12.2.2. Small & Medium Enterprises
12.3. Connectivity Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
12.3.1. Wired
12.3.2. Wireless
12.4. End User Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
12.4.1. Corporate
12.4.2. Government
12.4.3. Residential
12.4.4. Others
12.5. Country Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
12.5.1. China
12.5.2. India
12.5.3. Japan
12.5.4. ASEAN
12.5.5. Australia & New Zealand
12.5.6. Rest of Asia-Pacific
12.6. Asia-Pacific IP Telephony Market - Opportunity Analysis Index, By Product Type, By Enterprise Size, By Connectivity, By End User, and Country, 2024 - 2030
12.7. Asia-Pacific IP Telephony Market Dynamics Trends
13. Latin America IP Telephony Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
13.1. Product Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
13.1.1. Hardware
13.1.2. Software
13.1.3. Services
13.2. Enterprise Size Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
13.2.1. Large Enterprise
13.2.2. Small & Medium Enterprises
13.3. Connectivity Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
13.3.1. Wired
13.3.2. Wireless
13.4. End User Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
13.4.1. Corporate
13.4.2. Government
13.4.3. Residential
13.4.4. Others
13.5. Country Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
13.5.1. Brazil
13.5.2. Mexico
13.5.3. Rest of Latin America
13.6. Latin America IP Telephony Market - Opportunity Analysis Index, By Product Type, By Enterprise Size, By Connectivity, By End User, and Country, 2024 - 2030
13.7. Latin America IP Telephony Market Dynamics Trends
14. Middle East and Africa IP Telephony Market Analysis, 2019 - 2023 and Forecast, 2024 - 2030 (Revenue, USD Mn)
14.1. Product Type Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
14.1.1. Hardware
14.1.2. Software
14.1.3. Services
14.2. Enterprise Size Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
14.2.1. Large Enterprise
14.2.2. Small & Medium Enterprises
14.3. Connectivity Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
14.3.1. Wired
14.3.2. Wireless
14.4. End User Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
14.4.1. Corporate
14.4.2. Government
14.4.3. Residential
14.4.4. Others
14.5. Country Analysis 2019 - 2023 and Forecast 2024 - 2030 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%)
14.5.1. Gulf Cooperation Council (GCC) Countries
14.5.2. South Africa
14.5.3. Rest of MEA
14.6. MEA IP Telephony Market - Opportunity Analysis Index, By Product Type, By Enterprise Size, By Connectivity, By End User, and Country, 2024 - 2030
14.7. MEA IP Telephony Market Dynamics Trends
15. Competition Landscape
15.1. Strategic Dashboard of Top Market Players
15.2. Company Profiles (Introduction, Financial Analysis, Key Product Types, Key Developments, Strategies, and SWOT Analysis)
15.2.1. Ascom Holding AG
15.2.2. Avaya Inc.
15.2.3. Cisco Systems, Inc.
15.2.4. Gigaset Communications
15.2.5. LG Electronics Inc.
15.2.6. Mitel Networks Corporation
15.2.7. Panasonic Corporation
15.2.8. Polycom Inc.
15.2.9. Yealink Inc.
15.2.10. NEC Corporation
15.2.11. Dialpad
15.2.12. Freshworks
15.2.13. Intermedia.net
15.2.14. Broadvoice
15.2.15. Pure IP
16. Research Methodology
17. Key Assumptions and Acronyms
  • Ascom Holding AG
  • Avaya Inc.
  • Cisco Systems, Inc.
  • Gigaset Communications
  • LG Electronics Inc.
  • Mitel Networks Corporation
  • Panasonic Corporation
  • Polycom Inc.
  • Yealink Inc.
  • NEC Corporation
  • Dialpad
  • Freshworks
  • net
  • Broadvoice
  • Pure IP

Adjacent Markets