- Hardware
- Software
- Services
IP Telephony Market size is expected to be valued at USD 2,130.70 million in 2022 and is poised to grow at a significant CAGR of 14.1% from 2022–2028. IP telephony (Internet Protocol telephony) is a general term for technologies, products, and services that use the Internet Protocol's packet-switched connections to support voice calling, voicemail, video calling, video conferencing, faxing, and instant messaging (IM). Previously, these communications have been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). IP telephony works by converting voice calls, faxes, and other information into digital signals. These digital signals travel through IP networks, such as the internet, as data packets, using IP packet-switched connections. Voice features within IP Enterprise Size are referred to as voice over IP (VoIP). The low cost of IP service and cost-effective method will boost the global IP Telephony market growth at a significant rate. The rise in urban population, the adoption of smart communication, the increased rate of data transmission over the internet, growing communication, the higher number of e-commerce industries, and the dependency of enterprises on web-based solutions and services are the major drivers in the global IP telephony market growth. Moreover, the growing demand for mobile library telephony is driving the global adoption rate. The global key players are influencing the global IP Telephony market trend through innovations and contributions to efficient call management and reduced call costs. However, lack of internet speed, bad connections in some areas, and various lags in net connections may hamper the global IP Telephony market growth. Geographically, North America held a major market share in 2021 and is expected to dominate the global market in the forecasted years.  Recent Market Developments: In Mar 2022, Broadvoice, a provider of unified communications, hosted voice, and SIP trunking services, received a 2022 Internet Telephony Product of the Year Award.
Study Period
Base Year
CAGR
Largest Market
Fastest Growing Market
The low cost of IP Telephony services is driving the global market growth. IP telephony systems are less expensive than traditional services. IP telephony solutions do not require any extra infrastructure except an existing internet connection. It may increase communication cost-effectively. Along with that modernization, the transmission of data over the internet, communication, internet connectivity, installation, and configuration processes are boosting the global market growth. The contribution and investment of global key players in the IP telephony market are positively influencing the market to efficient call management and reduced call costs. Hence, it will be a major factor in the global market in the upcoming years.
The IP Telephony market size is valued at USD xx billion in 2021.
The IP Telephony market is poised to grow at a significant CAGR of xx% from 2022 to 2028.
The leading players in the global IP Telephony market are Ascom Holding AG, Avaya Inc., Cisco Systems, Inc., Gigaset Communications, LG Electronics Inc., Mitel Networks Corporation, Panasonic Corporation, Polycom Inc., Yealink Inc., NEC Corporation, Dialpad, Freshworks, Intermedia.net, Broadvoice, and Pure IP.
Historic years considered for the market study are 2017 through 2021, 2021 is considered as the base year for market estimation and Seven years forecast presented from 2022 – 2028.
1. Executive Summary |
2. Global IP Telephony Market Introduction |
2.1. Global IP Telephony Market – Taxonomy |
2.2. Global IP Telephony Market –Definitions |
2.2.1. By Product Type |
2.2.2. By Enterprise Size |
2.2.3. By Connectivity |
2.2.4. By End User |
2.2.5. By Region |
3. Global IP Telephony Market Dynamics |
3.1. Drivers |
3.2. Restraints |
3.3. Opportunities/Unmet Needs of the Market |
3.4. Trends |
3.5. Global IP Telephony Market Dynamic Factors - Impact Analysis |
3.6. Global IP Telephony Market – Competition Landscape |
3.7. Epidemiology |
4. Global IP Telephony Market Analysis, 2017-2021 and Forecast, 2022-2028 |
4.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) |
4.3. Market Opportunity Analysis |
5. Global IP Telephony Market, By Product Type, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
5.1. Hardware |
5.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
5.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
5.1.3. Market Opportunity Analysis |
5.2. Software |
5.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
5.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
5.2.3. Market Opportunity Analysis |
5.3. Services |
5.3.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
5.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
5.3.3. Market Opportunity Analysis |
6. Global IP Telephony Market, By Enterprise Size, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
6.1. Large Enterprise |
6.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
6.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
6.1.3. Market Opportunity Analysis |
6.2. Small & Medium Enterprises |
6.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
6.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
6.2.3. Market Opportunity Analysis |
7. Global IP Telephony Market, By Connectivity, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
7.1. Wired |
7.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
7.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.1.3. Market Opportunity Analysis |
7.2. Wireless |
7.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
7.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.2.3. Market Opportunity Analysis |
8. Global IP Telephony Market, By End User, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
8.1. Corporate |
8.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
8.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.1.3. Market Opportunity Analysis |
8.2. Government |
8.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
8.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.2.3. Market Opportunity Analysis |
8.3. Residential |
8.3.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
8.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.3.3. Market Opportunity Analysis |
8.4. Others |
8.4.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
8.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.4.3. Market Opportunity Analysis |
9. Global IP Telephony Market Forecast, By Region, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
9.1. North America |
9.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
9.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.1.3. Market Opportunity Analysis |
9.2. Europe |
9.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
9.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.2.3. Market Opportunity Analysis |
9.3. Asia-Pacific |
9.3.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
9.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.3.3. Market Opportunity Analysis |
9.4. Latin America |
9.4.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
9.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.4.3. Market Opportunity Analysis |
9.5. Middle East and Africa |
9.5.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
9.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
9.5.3. Market Opportunity Analysis |
9.6. Global IP Telephony Market - Opportunity Analysis Index, By Product Type, By Enterprise Size, By Connectivity, By End User, and Region, 2022-2028 |
10. North America IP Telephony Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
10.1. Product Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
10.1.1. Hardware |
10.1.2. Software |
10.1.3. Services |
10.2. Enterprise Size Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
10.2.1. Large Enterprise |
10.2.2. Small & Medium Enterprises |
10.3. Connectivity Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
10.3.1. Wired |
10.3.2. Wireless |
10.4. End User Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
10.4.1. Corporate |
10.4.2. Government |
10.4.3. Residential |
10.4.4. Others |
10.5. Country Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
10.5.1. USA |
10.5.2. Canada |
10.6. North America IP Telephony Market - Opportunity Analysis Index, By Product Type, By Enterprise Size, By Connectivity, By End User, and Country, 2022-2028 |
10.7. North America IP Telephony Market Dynamics – Trends |
11. Europe IP Telephony Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
11.1. Product Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
11.1.1. Hardware |
11.1.2. Software |
11.1.3. Services |
11.2. Enterprise Size Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
11.2.1. Large Enterprise |
11.2.2. Small & Medium Enterprises |
11.3. Connectivity Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
11.3.1. Wired |
11.3.2. Wireless |
11.4. End User Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
11.4.1. Corporate |
11.4.2. Government |
11.4.3. Residential |
11.4.4. Others |
11.5. Country Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
11.5.1. Germany |
11.5.2. UK |
11.5.3. France |
11.5.4. Spain |
11.5.5. Italy |
11.5.6. Rest of Europe |
11.6. Europe IP Telephony Market - Opportunity Analysis Index, By Product Type, By Enterprise Size, By Connectivity, By End User, and Country, 2022-2028 |
11.7. Europe IP Telephony Market Dynamics – Trends |
12. Asia-Pacific IP Telephony Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
12.1. Product Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
12.1.1. Hardware |
12.1.2. Software |
12.1.3. Services |
12.2. Enterprise Size Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
12.2.1. Large Enterprise |
12.2.2. Small & Medium Enterprises |
12.3. Connectivity Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
12.3.1. Wired |
12.3.2. Wireless |
12.4. End User Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
12.4.1. Corporate |
12.4.2. Government |
12.4.3. Residential |
12.4.4. Others |
12.5. Country Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
12.5.1. China |
12.5.2. India |
12.5.3. Japan |
12.5.4. ASEAN |
12.5.5. Australia & New Zealand |
12.5.6. Rest of Asia-Pacific |
12.6. Asia-Pacific IP Telephony Market - Opportunity Analysis Index, By Product Type, By Enterprise Size, By Connectivity, By End User, and Country, 2022-2028 |
12.7. Asia-Pacific IP Telephony Market Dynamics – Trends |
13. Latin America IP Telephony Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
13.1. Product Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
13.1.1. Hardware |
13.1.2. Software |
13.1.3. Services |
13.2. Enterprise Size Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
13.2.1. Large Enterprise |
13.2.2. Small & Medium Enterprises |
13.3. Connectivity Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
13.3.1. Wired |
13.3.2. Wireless |
13.4. End User Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
13.4.1. Corporate |
13.4.2. Government |
13.4.3. Residential |
13.4.4. Others |
13.5. Country Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
13.5.1. Brazil |
13.5.2. Mexico |
13.5.3. Rest of Latin America |
13.6. Latin America IP Telephony Market - Opportunity Analysis Index, By Product Type, By Enterprise Size, By Connectivity, By End User, and Country, 2022-2028 |
13.7. Latin America IP Telephony Market Dynamics – Trends |
14. Middle East and Africa IP Telephony Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
14.1. Product Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
14.1.1. Hardware |
14.1.2. Software |
14.1.3. Services |
14.2. Enterprise Size Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
14.2.1. Large Enterprise |
14.2.2. Small & Medium Enterprises |
14.3. Connectivity Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
14.3.1. Wired |
14.3.2. Wireless |
14.4. End User Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
14.4.1. Corporate |
14.4.2. Government |
14.4.3. Residential |
14.4.4. Others |
14.5. Country Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn) Y-o-Y Growth (%) and Market Share (%) |
14.5.1. Gulf Cooperation Council (GCC) Countries |
14.5.2. South Africa |
14.5.3. Rest of MEA |
14.6. MEA IP Telephony Market - Opportunity Analysis Index, By Product Type, By Enterprise Size, By Connectivity, By End User, and Country, 2022-2028 |
14.7. MEA IP Telephony Market Dynamics – Trends |
15. Competition Landscape |
15.1. Strategic Dashboard of Top Market Players |
15.2. Company Profiles (Introduction, Financial Analysis, Key Product Types, Key Developments, Strategies, and SWOT Analysis) |
15.2.1. Ascom Holding AG |
15.2.2. Avaya Inc. |
15.2.3. Cisco Systems, Inc. |
15.2.4. Gigaset Communications |
15.2.5. LG Electronics Inc. |
15.2.6. Mitel Networks Corporation |
15.2.7. Panasonic Corporation |
15.2.8. Polycom Inc. |
15.2.9. Yealink Inc. |
15.2.10. NEC Corporation |
15.2.11. Dialpad |
15.2.12. Freshworks |
15.2.13. Intermedia.net |
15.2.14. Broadvoice |
15.2.15. Pure IP |
16. Research Methodology |
17. Key Assumptions and Acronyms |