North America VoIP Market By Service Type(Hosted Business IP PBX Service, SIP Trunking Service, Managed IP PBX Service) By Call Type(International VoIP Calls, Domestic VoIP Calls), By Access Type(Phone to Phone, Computer to Computer, Computer to Phone), By Application(IT & Telecom, BFSI, Government & Public Sector, Healthcare, Retail, Education, Hospitality, Others) and Geography

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North America VoIP Market size is valued at USD 16,348.9 million in 2021 and is expected to grow at a significant CAGR of 4.9% during the forecast period 2022 to 2028. The global market provides a detailed overview and that can be segmented by Service Type, Call Type, Access Type, and Application. By Service Type, the North America VoIP market has been segmented into Hosted Business IP PBX Service, SIP Trunking Service, and Managed IP PBX Service. The Hosted Business IP PBX Service segment is likely to be the largest and fastest-growing segment in terms of type. Based on the Call Type, the market is segmented into International VoIP Calls, Domestic VoIP Calls.  Among these, the International VoIP Calls segment is expected to have the fastest-growing market during the forecast period 2022-2028. Based on access type, the North America VoIP market is segmented into Phone to Phone, Computer to Computer, and Computer to Phone. The Phone-to-Phone segment accounts for the largest share in 2021. Computer to Computer is the second-largest share during the forecast period 2021-2028. Based on the Application has been segregated into IT & Telecom, BFSI, Government & Public Sector, Healthcare, Retail, Education, Hospitality, and Others. The IT & Telecom segment is expected to dominate other segments in North America VoIP market. The IT & Telecom segment is expected to witness the highest CAGR during the forecast period according to Precision Business Insights.   Key Development: In 2019 Verizon Communications Inc., collaborated with Microsoft Corporation to provide integrated connectivity and VoIP services for Microsoft Teams users. A slew of such developments is projected to elevate the sales of VoIP services in the North American market.

North America Voip Market Summary

Study Period

2023-29

Base Year

2022

CAGR

4.9%

Largest Market

N/A

Fastest Growing Market

N/A
North America VoIP Market Drivers

VOIP is a methodology or combination of technologies used to deliver communication services across a packet-switched network for different multimedia, data, and voice transfer through internet protocol networks such as internet telephony, voice over broadband, and IP telephony. As a result, increased usage of the internet for voice conversations and multimedia transfers is likely to boost VOIP service sales.

Key Features of the Reports

  • The north america voip market report provides granular level information about the market size, regional market share, historic market (2017-2021) and forecast (2022-2028)
  • The north america voip market report covers in-detail insights about the competitor’s overview, company share analysis, key market developments, and their key strategies
  • The north america voip market report outlines drivers, restraints, unmet needs, and trends that are currently affecting the market
  • The north america voip market report tracks recent innovations, key developments, and start-up details that are actively working in the market
  • The north america voip market report provides a plethora of information about market entry strategies, regulatory framework, and reimbursement scenario

North America Voip Market Segmentation

By Service Type
  • Hosted Business IP PBX Service,
  • SIP Trunking Service,
  • Managed IP PBX Service
By Call Type
  • International VoIP Calls,
  • Domestic VoIP Calls
By Application
  • IT & Telecom,
  • BFSI,
  • Government & Public Sector,
  • Healthcare,
  • Retail,
  • Education,
  • Hospitality,
  • Others

Frequently Asked Questions

The north america voip market is projected to expand at a CAGR of 4.9% during the forecast period.

AT&T, Orange S.A., Verizon, Telecom Italia, GL Cloud Connect, Deutsche Telekom AG

1. Executive Summary
2. North America VoIP Market Introduction
2.1. North America VoIP Market – Taxonomy
2.2. North America VoIP Market –Definitions
2.2.1. By Service Type
2.2.2. By Call Type
2.2.3. By Access Type
2.2.4. By Application
2.2.5. By Country
3. North America VoIP Market Dynamics
3.1. Drivers
3.2. Restraints
3.3. Opportunities/Unmet Needs of the Market
3.4. Trends
3.5. North America VoIP Market Dynamic Factors - Impact Analysis
3.6. North America VoIP Market – Competition Landscape
4. North America VoIP Market, By Service Type, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
4.1. Hosted Business IP PBX Service
4.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
4.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
4.1.3. Market Opportunity Analysis
4.2. SIP Trunking Service
4.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
4.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
4.2.3. Market Opportunity Analysis
4.3. Managed IP PBX Service
4.3.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
4.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
4.3.3. Market Opportunity Analysis
5. North America VoIP Market, By Call Type, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
5.1. International VoIP Calls
5.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
5.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
5.1.3. Market Opportunity Analysis
5.2. Domestic VoIP Calls
5.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
5.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
5.2.3. Market Opportunity Analysis
6. North America VoIP Market, By Access Type, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
6.1. Phone to Phone
6.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
6.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
6.1.3. Market Opportunity Analysis
6.2. Computer to Computer
6.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
6.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
6.2.3. Market Opportunity Analysis
6.3. Computer to Phone
6.3.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
6.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
6.3.3. Market Opportunity Analysis
7. North America VoIP Market, By Application, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
7.1. IT & Telecom
7.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
7.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.1.3. Market Opportunity Analysis
7.2. BFSI
7.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
7.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.2.3. Market Opportunity Analysis
7.3. Government & Public Sector
7.3.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
7.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.3.3. Market Opportunity Analysis
7.4. Healthcare
7.4.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
7.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.4.3. Market Opportunity Analysis
7.5. Retail
7.5.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
7.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.5.3. Market Opportunity Analysis
7.6. Education
7.6.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
7.6.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.6.3. Market Opportunity Analysis
7.7. Hospitality
7.7.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
7.7.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.7.3. Market Opportunity Analysis
7.8. Others
7.8.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
7.8.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
7.8.3. Market Opportunity Analysis
8. North America VoIP Market, By Region, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
8.1. USA
8.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
8.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.1.3. Market Opportunity Analysis
8.2. Canada
8.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
8.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%)
8.2.3. Market Opportunity Analysis
8.3. North America VoIP Market - Opportunity Analysis Index, By Service Type, Call Type, Access Type, Application, and Country, 2022-2028
9. USA VoIP Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
9.1. Service Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
9.1.1. Hosted Business IP PBX Service
9.1.2. SIP Trunking Service
9.1.3. Managed IP PBX Service
9.2. Call Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
9.2.1. International VoIP Calls
9.2.2. Domestic VoIP Calls
9.3. Access Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
9.3.1. Phone to Phone
9.3.2. Computer to Computer
9.3.3. Computer to Phone
9.4. Application Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
9.4.1. IT & Telecom
9.4.2. BFSI
9.4.3. Government & Public Sector
9.4.4. Healthcare
9.4.5. Retail
9.4.6. Education
9.4.7. Hospitality
9.4.8. Others
9.5. USA VoIP Market - Opportunity Analysis Index, By Service Type, Call Type, Access Type, Application, 2022-2028
9.6. USA VoIP Market Dynamics – Trends
10. Canada VoIP Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn)
10.1. Service Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
10.1.1. Hosted Business IP PBX Service
10.1.2. SIP Trunking Service
10.1.3. Managed IP PBX Service
10.2. Call Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%)
10.2.1. International VoIP Calls
10.2.2. Domestic VoIP Calls
10.3. Access Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
10.3.1. Phone to Phone
10.3.2. Computer to Computer
10.3.3. Computer to Phone
10.4. Application Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%)
10.4.1. IT & Telecom
10.4.2. BFSI
10.4.3. Government & Public Sector
10.4.4. Healthcare
10.4.5. Retail
10.4.6. Education
10.4.7. Hospitality
10.4.8. Others
10.5. Canada VoIP Market - Opportunity Analysis Index, By Service Type, Call Type, Access Type, Application, 2022-2028
10.6. Canada VoIP Market Dynamics – Trends
11. Competition Landscape
11.1. Strategic Dashboard of Top Market Players
11.2. Company Profiles (Introduction, Financial Analysis, Key Offerings, Key Developments, Strategies, and SWOT Analysis)
11.2.1. AT&T
11.2.2. Orange S.A.
11.2.3. Verizon
11.2.4. Telecom Italia
11.2.5. GL Cloud Connect
11.2.6. Deutsche Telekom AG
11.2.7. KT (Korea Telecom) Corporation
11.2.8. T-Mobile USA, Inc.
11.2.9. Vonage Citrix
11.2.10. Microsoft Corporation
11.2.11. Telenor
12. Research Methodology
13. Key Assumptions and Acronyms
  • AT&T
  • Orange S.A.
  • Verizon
  • Telecom Italia
  • GL Cloud Connect
  • Deutsche Telekom AG
  • KT (Korea Telecom) Corporation
  • T-Mobile USA, Inc.
  • Vonage Citrix
  • Microsoft Corporation
  • Telenor