- Hosted Business IP PBX Service,
- SIP Trunking Service,
- Managed IP PBX Service
North America VoIP Market size is valued at USD 16,348.9 million in 2021 and is expected to grow at a significant CAGR of 4.9% during the forecast period 2022 to 2028. The global market provides a detailed overview and that can be segmented by Service Type, Call Type, Access Type, and Application. By Service Type, the North America VoIP market has been segmented into Hosted Business IP PBX Service, SIP Trunking Service, and Managed IP PBX Service. The Hosted Business IP PBX Service segment is likely to be the largest and fastest-growing segment in terms of type. Based on the Call Type, the market is segmented into International VoIP Calls, Domestic VoIP Calls. Among these, the International VoIP Calls segment is expected to have the fastest-growing market during the forecast period 2022-2028. Based on access type, the North America VoIP market is segmented into Phone to Phone, Computer to Computer, and Computer to Phone. The Phone-to-Phone segment accounts for the largest share in 2021. Computer to Computer is the second-largest share during the forecast period 2021-2028. Based on the Application has been segregated into IT & Telecom, BFSI, Government & Public Sector, Healthcare, Retail, Education, Hospitality, and Others. The IT & Telecom segment is expected to dominate other segments in North America VoIP market. The IT & Telecom segment is expected to witness the highest CAGR during the forecast period according to Precision Business Insights. Key Development: In 2019 Verizon Communications Inc., collaborated with Microsoft Corporation to provide integrated connectivity and VoIP services for Microsoft Teams users. A slew of such developments is projected to elevate the sales of VoIP services in the North American market.
Study Period
Base Year
CAGR
Largest Market
Fastest Growing Market
VOIP is a methodology or combination of technologies used to deliver communication services across a packet-switched network for different multimedia, data, and voice transfer through internet protocol networks such as internet telephony, voice over broadband, and IP telephony. As a result, increased usage of the internet for voice conversations and multimedia transfers is likely to boost VOIP service sales.
The north america voip market is projected to expand at a CAGR of 4.9% during the forecast period.
AT&T, Orange S.A., Verizon, Telecom Italia, GL Cloud Connect, Deutsche Telekom AG
1. Executive Summary |
2. North America VoIP Market Introduction |
2.1. North America VoIP Market – Taxonomy |
2.2. North America VoIP Market –Definitions |
2.2.1. By Service Type |
2.2.2. By Call Type |
2.2.3. By Access Type |
2.2.4. By Application |
2.2.5. By Country |
3. North America VoIP Market Dynamics |
3.1. Drivers |
3.2. Restraints |
3.3. Opportunities/Unmet Needs of the Market |
3.4. Trends |
3.5. North America VoIP Market Dynamic Factors - Impact Analysis |
3.6. North America VoIP Market – Competition Landscape |
4. North America VoIP Market, By Service Type, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
4.1. Hosted Business IP PBX Service |
4.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
4.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
4.1.3. Market Opportunity Analysis |
4.2. SIP Trunking Service |
4.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
4.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
4.2.3. Market Opportunity Analysis |
4.3. Managed IP PBX Service |
4.3.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
4.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
4.3.3. Market Opportunity Analysis |
5. North America VoIP Market, By Call Type, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
5.1. International VoIPÂ Calls |
5.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
5.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
5.1.3. Market Opportunity Analysis |
5.2. Domestic VoIP Calls |
5.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
5.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
5.2.3. Market Opportunity Analysis |
6. North America VoIP Market, By Access Type, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
6.1. Phone to Phone |
6.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
6.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
6.1.3. Market Opportunity Analysis |
6.2. Computer to Computer |
6.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
6.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
6.2.3. Market Opportunity Analysis |
6.3. Computer to Phone |
6.3.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
6.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
6.3.3. Market Opportunity Analysis |
7. North America VoIP Market, By Application, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
7.1. IT & Telecom |
7.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
7.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.1.3. Market Opportunity Analysis |
7.2. BFSI |
7.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
7.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.2.3. Market Opportunity Analysis |
7.3. Government & Public Sector |
7.3.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
7.3.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.3.3. Market Opportunity Analysis |
7.4. Healthcare |
7.4.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
7.4.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.4.3. Market Opportunity Analysis |
7.5. Retail |
7.5.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
7.5.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.5.3. Market Opportunity Analysis |
7.6. Education |
7.6.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
7.6.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.6.3. Market Opportunity Analysis |
7.7. Hospitality |
7.7.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
7.7.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.7.3. Market Opportunity Analysis |
7.8. Others |
7.8.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
7.8.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
7.8.3. Market Opportunity Analysis |
8. North America VoIP Market, By Region, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
8.1. USA |
8.1.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
8.1.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.1.3. Market Opportunity Analysis |
8.2. Canada |
8.2.1. Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
8.2.2. Year-over-Year (Y-o-Y) Growth Analysis (%) and Market Share Analysis (%) |
8.2.3. Market Opportunity Analysis |
8.3. North America VoIP Market - Opportunity Analysis Index, By Service Type, Call Type, Access Type, Application, and Country, 2022-2028 |
9. USA VoIP Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
9.1. Service Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
9.1.1. Hosted Business IP PBX Service |
9.1.2. SIP Trunking Service |
9.1.3. Managed IP PBX Service |
9.2. Call Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
9.2.1. International VoIPÂ Calls |
9.2.2. Domestic VoIP Calls |
9.3. Access Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
9.3.1. Phone to Phone |
9.3.2. Computer to Computer |
9.3.3. Computer to Phone |
9.4. Application Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
9.4.1. IT & Telecom |
9.4.2. BFSI |
9.4.3. Government & Public Sector |
9.4.4. Healthcare |
9.4.5. Retail |
9.4.6. Education |
9.4.7. Hospitality |
9.4.8. Others |
9.5. USA VoIP Market - Opportunity Analysis Index, By Service Type, Call Type, Access Type, Application, 2022-2028 |
9.6. USA VoIP Market Dynamics – Trends |
10. Canada VoIP Market Analysis, 2017-2021 and Forecast, 2022-2028 (Revenue, USD Mn) |
10.1. Service Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
10.1.1. Hosted Business IP PBX Service |
10.1.2. SIP Trunking Service |
10.1.3. Managed IP PBX Service |
10.2. Call Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%), and Market Share (%) |
10.2.1. International VoIPÂ Calls |
10.2.2. Domestic VoIP Calls |
10.3. Access Type Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
10.3.1. Phone to Phone |
10.3.2. Computer to Computer |
10.3.3. Computer to Phone |
10.4. Application Analysis 2017-2021 and Forecast 2022-2028 by Revenue (USD Mn), Y-o-Y Growth (%) and Market Share (%) |
10.4.1. IT & Telecom |
10.4.2. BFSI |
10.4.3. Government & Public Sector |
10.4.4. Healthcare |
10.4.5. Retail |
10.4.6. Education |
10.4.7. Hospitality |
10.4.8. Others |
10.5. Canada VoIP Market - Opportunity Analysis Index, By Service Type, Call Type, Access Type, Application, 2022-2028 |
10.6. Canada VoIP Market Dynamics – Trends |
11. Competition Landscape |
11.1. Strategic Dashboard of Top Market Players |
11.2. Company Profiles (Introduction, Financial Analysis, Key Offerings, Key Developments, Strategies, and SWOT Analysis) |
11.2.1. AT&T |
11.2.2. Orange S.A. |
11.2.3. Verizon |
11.2.4. Telecom Italia |
11.2.5. GL Cloud Connect |
11.2.6. Deutsche Telekom AG |
11.2.7. KT (Korea Telecom) Corporation |
11.2.8. T-Mobile USA, Inc. |
11.2.9. Vonage Citrix |
11.2.10. Microsoft Corporation |
11.2.11. Telenor |
12. Research Methodology |
13. Key Assumptions and Acronyms |