Content Management Software Market By Solution (Records Management, Case Management, Document Management, Mobile Content Management, Imaging and Capturing, Web Content Management, Digital Asset Management, Others), by Deployment Mode (On-Premises, Cloud), by Enterprise Size (Large Enterprises, Small & Medium Sized Enterprises), by Industry Vertical (BFSI, IT and Telecommunication, Energy and Utilities, Government and Public Sector, Healthcare and Life Sciences, Retail and Consumer Goods, Manufacturing, Others), and Geography


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Content Management Software Market size was valued at USD 17.4 billion in 2021 and is poised to grow at a significant CAGR of 6.4% during the forecast period 2022–2028. A content management system is a piece of computer software that controls how digital information is created and changed. Web content management and corporate content management are two common uses of a CMS. It is an application used to manage material, and a content management system (CMS) enables numerous contributors to generate, update, and publish information. As with a website, a CMS often uses a database to store content and a presentation layer to display it. The global content management software (CMS) or system is finding new outlets as a result of the changing dynamics of digital marketers' demand for managing digital content. The market for content management software is expanding across the board for enterprise content management (ECM), web content management (WCM), and to some extent, one-to-one marketing. Using CMS tools, such as document and digital asset management, brands may create and manage content. Publishing, format management, revision control, searching, and retrieval are the main services they offer. A compelling argument in favour of content management systems' gaining popularity is the fact that they only need the most basic technical skills for web publication. Due to the incorporation of artificial intelligence (AI) and machine learning into the main platform of content management software, new opportunities are opening up in the sector. These technologies play a bigger role in the market for content management software since they are crucial for many significant applications. The creation of personalised technology is one instance. The market for content management software is anticipated to grow as prices for servers, LCD panels, connectivity, and networking equipment decline. It is anticipated that advances in animation, HD movies, and graphics technology will fuel market demand and revolutionise content. The growing use of BYOD, smartphones, tablets, mobile productivity apps, and cloud services is also expected to fuel market expansion. Artificial intelligence (AI), which can "read" data from documents, enhances CM. AI-powered ACM systems can recognise, categorise, examine, and distribute data in a variety of formats. AI-based technologies such as Machine Learning, Image Recognition, Voice Recognition and Transcription, Natural Language Processing (NLP), and Natural Language Understanding are what are driving the demand for AI-Integrated CM (NLU). The following topics are covered: enhanced search, document processing, document management, and processing of unstructured data. Recent Market Developments: To increase purchasing flexibility and offer alternatives to user-based licencing, IBM added a virtual processor core (VPC) licencing option to IBM Content Manager Enterprise Edition V8.6, IBM Content Manager On Demand for Multiplatform V10.5, and IBM Content Manager OnDemand for I V7.4.

Content Management Software Market Summary

Study Period


Base Year




Largest Market

North America

Fastest Growing Market

Asia Pacific
Content Management Software Market Dynamics

The market for content management systems is primarily driven by the world's growing need for data and the CMS's ability to collect, store, and organise data in a systematic manner. Additionally, growing CMS applications across a range of industry verticals, such as government, retail, hospitality, healthcare, telecommunication, and entertainment, are anticipated to propel market expansion throughout the course of the projection year. Additionally, during the projected period, the growing utilization of technology in the form of smartphones, tablets, and cloud computing is anticipated to drive market growth. However, during the projection period, market growth is anticipated to be constrained by poor technological penetration and a lack of training in using such software.

Key Features of the Reports

  • The  content management software market report provides granular level information about the market size, regional market share, historic market (2017-2021), and forecast (2022-2028)
  • The report covers in-detail insights about the competitor’s overview, company share analysis, key market developments, and their key strategies
  • The report outlines drivers, restraints, unmet needs, and trends that are currently affecting the market
  • The report tracks recent innovations, key developments, and start-up details that are actively working in the market
  • The report provides a plethora of information about market entry strategies, regulatory framework, and reimbursement scenario

Content Management Software Market Segmentation

Solution Type
  • Records management
  • Case management
  • Document management
  • Mobile content management
  • Imaging and Capturing
  • Web content management
  • Digital asset management
  • Others
deployment mode
  • On-Premises
  • Cloud
  • BFSI
  • IT
  • Telecommunication
  • Energy and Utilities
  • Government and Public sector
  • Healthcare and life sciences
  • Retail and Consumer goods
  • Manufacturing
  • Others

Frequently Asked Questions

The continually increasing contributions from the government, life science, healthcare, retail, consumer goods, and defence industries are the primary factors driving the market for content management software. Additionally, it is predicted that a growth in cloud platforms and exponentially rising data requirements would fuel the market for content management software.

The content management software market size is poised to grow at a significant CAGR of 6.4% over 2022–2028.

The content management software market is valued at USD 17.4 billion in 2021.

Cisco Systems Inc, Oracle Corporation, OpenText Corporation, EMC Corporation,IBM Corporation, Hyland Software, Microsoft Corporation, T- Systems Ltd, Xerox Corporation, Deloitte, Integro Inc, and Others

  • Cisco Systems Inc
  • Oracle Corporation
  • OpenText Corporation
  • EMC Corporation
  • IBM Corporation
  • Hyland Software
  • Microsoft Corporation
  • T- Systems Ltd
  • Xerox Corporation
  • Deloitte
  • Integro Inc